Gaming is for fun — not pressure or problems. Fanywin believes every player can game responsibly, and we're here to support you every step of the way.
Responsible gaming means staying fully in control of your play — consciously deciding how much time you spend, how much money you wager, and when to take a break. At Fanywin, responsible gaming is a core value, not just a rule.
Online gaming has become a popular pastime for many people in Bangladesh. But like any form of entertainment, it needs boundaries. When gaming causes stress instead of enjoyment, drains family finances, or starts affecting your sleep and work — that's a sign that help is needed.
Fanywin wants you to enjoy gaming — which is why we've built a range of tools, guidelines, and support systems to help you develop responsible gaming habits.
Remember: Gaming should be a form of entertainment — not a source of income. The odds don't always balance out, and no strategy can guarantee a win.
If you notice any of the following signs in yourself or someone close to you, it may indicate problematic gaming. Recognizing the warning signs early is always the best course of action.
| Area of Life | Warning Signs |
|---|---|
| Financial | Spending beyond your budget, borrowing money to play, falling behind on bills |
| Mental | Anger or frustration after a loss, or an intense urge to keep playing after a win |
| Social | Withdrawing from family and friends, hiding your gaming activity |
| Physical | Sleep problems, skipping meals, spending long hours in front of a screen |
| Career | Difficulty concentrating at work or school, increased absenteeism |
| Control | Trying to stop but failing, telling yourself "one last time" and playing again anyway |
Warning: If you regularly experience two or more of the above signs, don't wait — contact our support team or set limits on your account right away.
Answer the questions below honestly. If you answer "Yes" to three or more, please reach out to us.
This questionnaire is for awareness only — not diagnosis. If you have any concerns, please contact support@fanywin.netto write to us.
Responsible gaming isn't about quitting — it's about building healthy habits. Following the tips below will help keep gaming enjoyable at all times.
If you feel like you need a break or want to pause gaming for a while, Fanywin is here to fully support you. No questions asked — you can place your account on hold using the steps below.
After logging in, click the profile icon in the top right corner and select the "Responsible Gaming" option.
Set a cool-off period for 24 hours, 7 days, 1 month, or 6 months — whichever suits you. Permanent self-exclusion is also available.
Once self-exclusion is activated, your account cannot be reactivated before the period ends — this is in place for your own protection.
If you have trouble using the settings, you can reach us directly at support@fanywin.netto email us or reach out via live chat — we'll take action immediately.
Fanywin strictly prohibits gaming by anyone under the age of 18. Age verification is mandatory at registration, and identity is confirmed through our KYC process.
A Note for Parents: If you believe your child is accessing a Fanywin account, please support@fanywin.netto get in touch. We'll close the account and take the appropriate steps.
Reach out before things get out of hand. Our Bengali-speaking team is always here to help.
We built these tools to help keep your gaming experience healthy and in control — completely free and available whenever you need them.
Set daily, weekly, or monthly limits on your deposits and maximum losses. Once you hit a limit, gaming will automatically be disabled.
Set a maximum session length for each gaming session. A reminder will appear when the time is up, and automatic logout will kick in if needed.
A popup will appear every 30, 60, or 90 minutes showing how much time and money you've spent — making it easier to stay in control.
Take a break from gaming for anywhere between 24 hours and 6 months. During this period, you will not be able to log in to your account.
If you decide to stop playing for good, you can permanently close your account. This decision is irreversible, and we respect it completely.
View your complete gaming history, deposits, withdrawals, and detailed spending reports at any time — a great way to understand your own habits.
Fanywin is committed to responsible gaming and is always here for you. Use our protection tools to enjoy a safe and enjoyable gaming experience.